eLaunchers Blog

ENGAGE, RETAIN & REWARD YOUR CROWN JEWEL AND DIAMOND NECKLACE CLIENTS!

Posted by Parthiv Shah on May 30, 2018 3:37:46 PM

Parthiv Shah

Engage, Retain & Reward Your Clients

Customer Care, Connection, Engagement, Retention, Ascension & Nurture Program

Diamond Necklace_v4

Customers are like Diamonds. YOURS FOREVER, until you lose them!


It takes blood, sweat & tears to land a customer. It takes an enormous effort to have someone know, like & trust you. It takes another significant effort to delivery, satisfy, nurture & ascend the client in a significant relationship. And one day, POOF, they are gone!

At eLaunchers.com we create a formal loss prevention program that periodically contacts your customers, makes them feel important, keep track of expectations and perceptions, gently solicits referrals and rewards the client for good behavior.

Your marketing automation technology and data science typically used for sales & marketing can also be used for customer engagement, retention, ascension and relationship management. You can automate a year long, multi touch, highly personalized customer care sequence that also acquires valuable customer feedback, referrals, testimonial & social proof. When you outsource this operation to eLaunchers.com, we turnkey the entire operation from ‘soup to nuts’ all year long!
We will design your program, extract data every month from infusionsoft and send them cards, gifts, newsletters, magazine & other things that are appropriate. AUTOMATICALLY!

crown jewel

Identify your crown jewel clients based on their recency, frequency, profitability & propensity to give referrals & testimony. Reward them for their purchases, loyalty, referrals & testimonials. YOUR CROWN JEWEL CLIENTS WILL REFER YOU TO OTHER HIGH PROFILE CLIENTS. Do whatever it takes to cherish these relationships. Use automation and data intelligence to identify your crown jewel clients early in the relationship. You need to build, develop, nurture & preserve these relationships!

“A customer is the most important visitor on our premises. He is not dependent on us; we are dependent on him. He is not an interruption in our work; he is the purpose of it. He is not an outsider in our business; he is a part of it. We are not doing him a favour by serving him; he is doing us a favour by giving us an opportunity to do so.”
- Mahatma Gandhi

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Topics: customer value optimization, elaunchers, Customer Retention

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Kind Words from Ryan Deiss @ Inbound 2018

In this blog, we share what we learned from our reading and our experience. We publish two articles a week. Our blog editor Stacey Riska reads, researches and interview industry experts to write these articles. We also get articles contributed by others that Stacey publishes periodically to this blog. If you have a blog idea or blog article, kindly send it to sriska@elaunchers.com for review.

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