Posted by Parthiv Shah on May 30, 2018 3:37:46 PM

Parthiv Shah

Engage, Retain & Reward Your Clients

Customer Care, Connection, Engagement, Retention, Ascension & Nurture Program

Diamond Necklace_v4

Customers are like Diamonds. YOURS FOREVER, until you lose them!

It takes blood, sweat & tears to land a customer. It takes an enormous effort to have someone know, like & trust you. It takes another significant effort to delivery, satisfy, nurture & ascend the client in a significant relationship. And one day, POOF, they are gone!

At we create a formal loss prevention program that periodically contacts your customers, makes them feel important, keep track of expectations and perceptions, gently solicits referrals and rewards the client for good behavior.

Your marketing automation technology and data science typically used for sales & marketing can also be used for customer engagement, retention, ascension and relationship management. You can automate a year long, multi touch, highly personalized customer care sequence that also acquires valuable customer feedback, referrals, testimonial & social proof. When you outsource this operation to, we turnkey the entire operation from ‘soup to nuts’ all year long!
We will design your program, extract data every month from infusionsoft and send them cards, gifts, newsletters, magazine & other things that are appropriate. AUTOMATICALLY!

crown jewel

Identify your crown jewel clients based on their recency, frequency, profitability & propensity to give referrals & testimony. Reward them for their purchases, loyalty, referrals & testimonials. YOUR CROWN JEWEL CLIENTS WILL REFER YOU TO OTHER HIGH PROFILE CLIENTS. Do whatever it takes to cherish these relationships. Use automation and data intelligence to identify your crown jewel clients early in the relationship. You need to build, develop, nurture & preserve these relationships!

“A customer is the most important visitor on our premises. He is not dependent on us; we are dependent on him. He is not an interruption in our work; he is the purpose of it. He is not an outsider in our business; he is a part of it. We are not doing him a favour by serving him; he is doing us a favour by giving us an opportunity to do so.”
- Mahatma Gandhi

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Topics: customer value optimization, elaunchers, Customer Retention

 parthiv shah


Are you one of the 99% of small businesses who are spending money on marketing but unhappy with results & ROI?

I can help you establish controls and measurements so you can know, understand and MEASURE what is working and what is not working in real time. In one hour I will help you identify your KPI (Key Performance Indicators) and connect all your digital marketing assets (website, social media, finance) to a digital dashboard and a mobile app so you can track and measure everything going forward in real time.


If you click on this button and schedule a call with me, we can work build this out for you in an hour. The dashboard is yours to keep, configure and use at no charge for the life of our relationship. It's like an accounting system for money you have not made yet! 

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